Roles on PEGA Project-People who work on PEGA project

Let’s discuss the roles of team members in larger PEGA projects. Here ,I have listed 11 roles. The tasks and responsibilities for each role may overlap or are accomplished by multiple roles.

1.Specialty Architects

Engage with project development depending on project needs and skills alignment. For example, a UX Architect may be needed to design complex user views and a Deployment Architect may be needed to handle application deployment.

2.System Administrator and IT resources

Provide expertise as needed. For example, on infrastructure, security, or integration.

3.Citizen Developers

Citizen developers are non-technical business users who participate in low-code application development in App Studio. These developers bring valuable knowledge about business needs and may perform the role of SME on a small Pega project. For example, a developer creates a system to record feedback and assign tasks to their team.

4.Subject Matter Expert (SME)

The SME has deep understanding of a particular business topic or domain. The SME works with the project team to convey business needs and helps validate information accuracy.

5.Consulting Solutions Executive

Provides thought leadership, oversees project delivery and direction, establishes best practices and governance.

6.Project Delivery Leader

Provides overall project plan and delivery guidance.

7.Product Owner

Owns the product backlog and prioritization of backlog items. Creates acceptance criteria.

8.Scrum Master

Promotes and supports Scrum and ensures that all team members understand Scrum theory and practices. Facilitates Scrum events as needed.

9.System Architect (SA, SSA, LSA)

Designs and configures the application. Lead or principal architects (LSA) design the overall architecture. Senior (SSA) and system architects (SA) configure assets such as user interface forms and automated decisions. They contribute object-oriented design and technical implementation skills.

The role titles described by Pega may be referred to by different names depending on the organization implementing the project.

10.Business Architect (BA)

Works with subject matter experts and stakeholders to understand business needs. In a Pega Platform™ application, Business Architects define business rules, service level agreements, and processes.

11.Quality Assurance (QA)

Creates and executes functional and performance test scripts, participates as part of the Scrum team.